Refund Policy

Last updated: 2026-05-20

We want you to feel confident trying Granary. If it's not what you hoped for, we'll refund you. No questions asked.

30-day money-back guarantee

• Monthly subscriptions: refundable within 30 days of the most recent charge.
• Annual subscriptions: refundable within 30 days of purchase.

How to request a refund

Email Everyoneneedsasamwise@gmail.comwith the email address on your account. Include the word “refund” in the subject line. We'll process it within 5 business days.

What happens after a refund

• Subscription cancels immediately. Access drops to the free tier.
• Your data is preserved; you can keep using Granary for free.
• Original payment method is credited (typical bank settlement: 5-10 business days).

After 30 days

We don't offer pro-rated refunds for subscriptions canceled mid-period. Your subscription remains active until the end of the period you paid for, then drops to the free tier.

Edge cases

• If we change pricing in a way that affects your subscription, we'll honor the original price for the duration of your current commitment.
• If we shut down the service, paying users will receive a pro-rated refund for unused subscription time.

Contact

Refund or billing questions: Everyoneneedsasamwise@gmail.com. We respond within 1 business day during US Mountain time hours.